General e-Learning

  • Equality and Diversity Training

    Equality and Diversity

    These courses aim to raise awareness of Equality & Diversity and encourage candidates to take a proactive approach within the workplace. Equality and Diversity can be compromised by candidates own values, opinions and prejudices. Learners will gain awareness of discriminatory practices and acquire knowledge on how to promote equal opportunities for all and recognise the value of diversity.

  • Level 1 Award in Principles of Health and Safety in the Workplace

    Health and Safety in the Workplace

    Health and safety in the workplace encompasses a wide range of duties and initiatives aimed at maintaining a safe working environment. Most accidents happen as a result of carelessness or a lack of knowledge and the key to improvement is increased awareness of Health and Safety on everybody's part.

  • Level 2 Award in Principles of Risk Assessment

    Risk Assessment

    As part of managing the health and safety of your business, you must control the risks in your workplace. To do this you need to think about what might cause harm to people and decide whether you are taking reasonable steps to prevent that harm. This is known as risk assessment and it is something you are required by law to carry out.

  • Level 2 Award in the Prevention and Control of Infection

    Prevention and Control of Infection

    Now more than ever, infection prevention and control is essential. Germs spread from person to person through a common sequence of events. TRN’s Level 2 Award in Prevention and Control of Infection is aimed to help people prevent germs from infecting people by breaking the chain of infection. When we break a link in the chain, we can prevent infection arising.

  • Level 2 Certificate in Cleaning Knowledge and Skills

    Cleaning Knowledge and Skills

    If you have ever considered pursuing a career in the cleaning industry, or simply want to gain a more comprehensive understanding of this fundamental skill to use at home or in the workplace, this qualification provides you with knowledge of the main principles and skills of cleaning that can be applied across a range of environments.

  • Level 2 Certificate in Equality and Diversity

    Equality and Diversity

    TRN’s Level 2 Certificate in Equality and Diversity gives learners an introduction to issues such as discrimination, prejudice and stereotyping and how these matters can be resolved or avoided, ensuring that barriers to participation in society are removed and everyone is treated as equals with fairness, dignity, respect and equal opportunities.

  • Level 2 Certificate in Principles of Business Administration

    Principles of Business Administration

    This qualification will give you the foundation knowledge required to ensure you can successfully work in a range of different settings in a business administration role. You will develop fundamental knowledge on how to carry out administrative tasks and you will learn how to apply your knowledge in a variety of sectors and job roles.

  • Level 2 Certificate in Principles of Customer Service

    Principles of Customer Service

    Effective customer service is essential when establishing a successful business. This qualification will enable you to gain knowledge and develop existing skills around this fundamental and engaging service.

    The Level 2 Certificate in Principles of Customer Service qualification will provide you with the foundation knowledge required by employers to work in a variety of sectors and job roles.