General Online Learning

  • Level 2 Certificate in Equality and Diversity

    Equality and Diversity

    TRN’s Level 2 Certificate in Equality and Diversity gives learners an introduction to issues such as discrimination, prejudice and stereotyping and how these matters can be resolved or avoided, ensuring that barriers to participation in society are removed and everyone is treated as equals with fairness, dignity, respect and equal opportunities.

  • Level 2 Certificate in Principles of Business Administration

    Principles of Business Administration

    This qualification will give you the foundation knowledge required to ensure you can successfully work in a range of different settings in a business administration role. You will develop fundamental knowledge on how to carry out administrative tasks and you will learn how to apply your knowledge in a variety of sectors and job roles.

  • Level 2 Certificate in Principles of Customer Service

    Principles of Customer Service

    Effective customer service is essential when establishing a successful business. This qualification will enable you to gain knowledge and develop existing skills around this fundamental and engaging service.

    The Level 2 Certificate in Principles of Customer Service qualification will provide you with the foundation knowledge required by employers to work in a variety of sectors and job roles.